Available Conflict Management & Conflict Resolution Workshops

The following mediation, conflict management, and conflict resolution training workshops are available as either open enrollment courses or customized on-site courses.

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Revolutionize your conflict management strategy

Give frontline employees the tools needed to communicate with frustrated or difficult clients effectively.

Learn how to effectively handle challenging one-on-one conversations.

Examine diversity and inclusion in a collaborative and helpful way.

Harassment prevention through effective communication.

Learn a strategic process to give constructive feedback to disruptive employees in a respectful and clear way.

Create a team environment that is efficient, collaborative and successful.



Meet basic requirements for mediation training.

Get hands-on experience by observing and co-mediating real conflicts.