The National Conflict Resolution Center’s signature workshop, The Theory and Practice of Mediation, gives participants a thorough understanding of conflict resolution, mediation theory, and interest-based negotiation. Much more than this theoretical framework, this NCRC training is known nationally and internationally for the practical, step-by-step process that helps people learn how to mediate in a very concrete way.
Learning the NCRC methodology empowers new mediators to navigate the unchartered territory of being a third-party neutral. Engaging discussion, participatory exercises, short demonstrations or lectures, and plenty of practice mediating make this course a meaningful learning experience for all participants, regardless of their background or plans for mediation. This course transforms how one looks at conflict and conflict resolution.
- Conflict Theory
- Stages of Mediated Problem-solving
- Balancing Power
- Managing the Negotiation
- Strategic Communication Skills
- Handling Emotions and Impasse
- Mediator Ethics
- Drafting Agreements
- Role of Attorneys, Advisors and Dispute Resolution Professionals
Contact us for a customized “The Theory and Practice of Mediation” workshop brought to your group or organization on-site.
JOIN US AUGUST 8-12, 2022!
Our next Theory and Practice of Mediation (TPOM) course will run from Monday, August 8 to Friday, August 12, 2022, from 8:30 am – 5:00 pm each day. There will be a two-hour break each afternoon for reading, reflection, assignments, and lunch from 12:00 – 2:00 pm.
We will be offering this course virtually via zoom.
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
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Participants may withdraw their registration and request a full refund, up to 30 days prior to the workshop date. After that, registrations are non-refundable. Participants may also switch their registration to a future date, one time, at no charge. Switching dates more than once will incur a $50 processing fee for each switch. Switching dates voids the ability to cancel up to 30 days prior to the training date and the registration fee then becomes non-refundable.