The Theory and Practice of Mediation

The National Conflict Resolution Center’s signature workshop, The Theory and Practice of Mediation, gives participants a thorough understanding of conflict resolution, mediation theory, and interest-based negotiation.  Much more than this theoretical framework, this NCRC training is known nationally and internationally for the practical, step-by-step process that helps people learn how to mediate in a very concrete way.

Learning the NCRC methodology empowers new mediators to navigate the unchartered territory of being a third-party neutral.  Engaging discussion, participatory exercises, short demonstrations or lectures, and plenty of practice mediating make this course a meaningful learning experience for all participants, regardless of their background or plans for mediation. This course transforms how one looks at conflict and conflict resolution.

Curriculum includes:

  • Conflict Theory
  • Stages of Mediated Problem-solving
  • Balancing Power
  • Managing the Negotiation
  • Strategic Communication Skills
  • Handling Emotions and Impasse
  • Mediator Ethics
  • Drafting Agreements
  • Role of Attorneys, Advisors and Dispute Resolution Professionals

Contact us for a customized “The Theory and Practice of Mediation” workshop brought to your group or organization on-site.

JOIN US AUGUST 8-12, 2022!

Our next Theory and Practice of Mediation (TPOM) course will run from Monday, August 8 to Friday, August 12, 2022, from 8:30 am – 5:00 pm each day. There will be a two-hour break each afternoon for reading, reflection, assignments, and lunch from 12:00 – 2:00 pm.

Cost: $1,750

We will be offering this course virtually via zoom. 


The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

What People Are Saying

“Fantastic educational experience – I highly recommend this program.”

– Peter S.

“The course was stimulating, eye-opening, and enjoyable.

Additionally, it was extremely well organized and beautifully executed by a team of exceptional instructors.”

– Max C.

“It was well worth the money!”

– Dari D.

Cancellation Policy

Participants may withdraw their registration and request a full refund, up to 30 days prior to the workshop date. After that, registrations are non-refundable. Participants may also switch their registration to a future date, one time, at no charge. Switching dates more than once will incur a $50 processing fee for each switch. Switching dates voids the ability to cancel up to 30 days prior to the training date and the registration fee then becomes non-refundable.

Ready to Get Started?

To schedule a workshop or for more information, contact Holly Sullivan