Laura Kass-Moreno, Esq., began practicing law in 1982 and has been a credentialed mediator since 1999. Laura became an instructor for NCRC in 2002 on a broad range of topics to a variety of institutions, including the U.S. Military, various city and county agencies, healthcare facilities and hospitality locations. Additionally, she has served as the lead trainer for job corps, teaching skills for seeking and maintaining jobs. She has also conducted numerous trainings for diverse cultural groups, including Iraqi refugees, women of East Africa and several college organizations in the area of intercultural diversity conflict management. Laura brings vast experience and expertise to her role as a lead trainer for conflict prevention and conflict management, including managing intercultural diversity conflicts. She has been NCRC’s Credential Program mentor for the past four years.