Are you a working professional looking for a way to make your resume stand out? Or a manager looking for new strategies to take your team to the next level? Whatever your situation may be, National Conflict Resolution Center (NCRC) offers a wide variety of communication courses that will improve your ability to effectively communicate, negotiate, and manage conflict. With the tools that you will gain from our workshops, you will be able to listen and respond to your colleagues, supervisors, or employees needs, creating a synergetic environment that is good for business!
Click any of the links below to view descriptions of each workshop. All of our workshops can be customized and brought on-site.
Give frontline employees the tools needed to communicate with frustrated or difficult clients effectively.
Learn how to effectively handle challenging one-on-one conversations.
Examine diversity and inclusion in a collaborative and helpful way.
Learn a strategic process to give constructive feedback to disruptive employees in a respectful and clear way.