The National Conflict Resolution Center’s signature workshop, The Theory and Practice of Mediation, gives participants a thorough understanding of conflict resolution, mediation theory, and interest based negotiation.  Much more than this theoretical framework, this NCRC training is known nationally and internationally for the practical, step-by-step process that helps people learn how to mediate in a very concrete way.  Learning the NCRC methodology empowers new mediators to navigate the unchartered territory of being a third party neutral.  Engaging discussion, participatory exercises, short demonstrations or lectures, and plenty of practice mediating makes this course a meaningful learning experience for all participants, no matter what their background or future plans for mediation. This course transforms the way in which one looks at conflict and conflict resolution.

Curriculum includes:

  • Conflict Theory
  • Stages of Mediated Problem-solving
  • Balancing Power
  • Managing the Negotiation
  • Strategic Communication Skills
  • Handling Emotions and Impasse
  • Mediator Ethics
  • Drafting Agreements
  • Role of Attorneys, Advisors and Dispute Resolution Professionals

Contact us for a customized "The Theory and Practice of Mediation" workshop brought to your group or organization on-site.

Join us February 7-11, 2022!

Our next Theory and Practice of Mediation (TPOM) course will run from Monday, February 7th to Friday, February 11th, 2022, from 8:30 am – 5:00 pm each day. There will be a two-hour break each afternoon for reading, reflection, assignments, and lunch from 12:00 – 2:00 pm.

Price: $1,750

We will be offering this course virtually via zoom.


The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.


What People Are Saying

"Fantastic educational experience - I highly recommend this program."– Peter S.
"The course was stimulating, eye opening, and enjoyable. Additionally, it was extremely well organized and beautifully executed by a team of exceptional instructors."– Max C.
"It was well worth the money!"– Dari D.

Cancellation Policy: Participants may withdraw their registration and request a full refund, up to 30 days prior to the workshop date. After that, registrations are non-refundable. Participants may also switch their registration to a future date, one time, at no charge. Switching dates more than once, will incur a $50 processing fee for each switch. Switching dates voids the ability to cancel up to 30 days prior to the training date and the registration fee then becomes non-refundable.