The National Conflict Resolution Center’s signature workshop, The Theory and Practice of Mediation, gives participants a thorough understanding of conflict resolution, mediation theory, and interest based negotiation.  Much more than this theoretical framework, this NCRC training is known nationally and internationally for the practical, step-by-step process that helps people learn how to mediate in a very concrete way.  Learning the NCRC methodology empowers new mediators to navigate the unchartered territory of being a third party neutral.  Engaging discussion, participatory exercises, short demonstrations or lectures, and plenty of practice mediating makes this course a meaningful learning experience for all participants, no matter what their background or future plans for mediation. This course transforms the way in which one looks at conflict and conflict resolution.

For the February 2021 Theory and Practice of Mediation Training, we are offering an optional, additional fifth day. While the San Diego Superior Court continues to require a 32-hour mediation training, courts in some states across the U.S. now require a 40-hour training course for mediators to be considered certified. As such, we have adjusted our curriculum and added an optional fifth day to meet this requirement. The cost for the four-day training is $1,250 and the five-day training is $1,550.

Curriculum includes:

  • Conflict Theory
  • Stages of Mediated Problem-solving
  • Balancing Power
  • Managing the Negotiation
  • Strategic Communication Skills
  • Handling Emotions and Impasse
  • Mediator Ethics
  • Drafting Agreements
  • Role of Attorneys, Advisors and Dispute Resolution Professionals

Contact us for a customized "The Theory and Practice of Mediation" workshop brought to your group or organization on-site.


The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Monday, February 08, 2021 to Friday, February 12, 20218:30am to 4:00pm

Location: Virtual 

$1,550.00 Register
Monday, February 08, 2021 to Thursday, February 11, 20218:30am to 4:00pm

Location: Virtual 

$1,250.00 Register
Monday, August 09, 2021 to Friday, August 13, 20218:30am to 4:00pm

Location: TBD

$1,750.00 Register