The Bystander Challenge: Bystander Intervention & Anti-Harassment Training







The National Conflict Resolution Center (NCRC) has created a version of its most popular workshop, The Bystander Challenge, which is compliant with state requirements for workplace anti-harassment training in all 50 states.
In addition to covering the required curriculum around harassment and how to identify it, stop it and report it, this course also examines a bystander’s role in decreasing inappropriate communication and behavior in the workplace, so that harassment is less likely to occur in the first place.

Colleagues in a work environment often hear comments and witness behaviors that can escalate to the point of harassment. Increasingly, bystanders are being asked to take action because when disrespectful behavior is left unaddressed, it is more likely to escalate into a more serious issue.


Bystanders are taught effective responses that they can make to these challenging situations, including knowing when the situation needs to be reported to Human Resources.  Participants are informed about everything they need to know about harassment according to the standards for a compliant anti-harassment program. This deeper understanding helps them realize the importance of prevention of escalating it to harassment.
NCRC’s strength is teaching people how to have challenging conversations in ways that demonstrate respect, inclusiveness, and dignity for everyone involved. This workshop on empowering bystander communication builds on the tools we know work to help employees gain confidence in conducting these conversations. Thoughtful interactive exercises and reflective conversations help create a safe space to learn.


Q1: What is the new CA law requiring all companies to offer anti-harassment training?


Many of you have heard about a new law signed into effect in 2019 that impacts all businesses in California. This law states that all businesses with five or more employees must send all of their employees through anti-harassment training. Now, previously, there was a law in effect, SB 1825, that has required companies in California to send all of their managers and supervisors through mandatory anti-harassment training. And that's still in effect. With this new law, the major change is that it now requires all of the other employees to also go through anti-harassment training. Now, originally, the deadline to have all of your employees trained was January 1, 2020. But there was a new bill signed into effect recently, SB 778, that extends that deadline to January 1, 2021. This is great news for all of us because we get a bit of a reprieve and have an opportunity, if we were running behind, to get our workforce trained. But it doesn't mean that we should take it easy and not take steps to get our workforce going. So we encourage you to give the National Conflict Resolution Center a call so that you can get this process going and get your employees trained.

Q2: How does The Bystander Challenge helpful fulfill the legal requirement of SB 778?


At the National Conflict Resolution Center, we've developed a training called the Bystander Challenge, which fulfills the legal requirement for anti-harassment training. We have multiple versions of the Bystander Challenge, which fulfill both the training requirement for managers and supervisors, as well as the training requirement for all other employees. Those are two different classes that you can call us to discuss and we can train managers and supervisors in one group and employees in another group. The nice thing about the Bystander Challenge training that's different than other anti-harassment training is that it does a lot more than just check the box. Instead of only covering what harassment is, how to identify it and what to do when you see it. The Bystander Challenge takes a look at all of the things that lead up to harassment to try to prevent it from happening in the first place, really looking at a bystander's role in helping prevent harassment in the workplace. So since you have to do this training for your company anyway, wouldn't it be nice to do more than just check the box and also adding an element that helps prevent harassment from happening in the first place?

Q3: Is there a version of The Bystander Challenge that also fulfills the anti-harassment requirement for managers and supervisors?


There is a version of the Bystander Challenge that has been designed specifically for managers and supervisors. It fulfills the AB 1825 legal requirement to train managers and supervisors with two hours of anti-harassment training and also takes a look at this idea of empowering bystander communication from a manager's perspective.

Q4: Is this training offered as an online course or in-classroom


The Bystander Challenge is offered both as an online course and an in-the-classroom workshop. The benefits of the online course work very well for companies that have large workforces that are difficult to get together for multiple in classroom sessions. We offer both versions for managers and supervisors as well as for employees. The in-classroom workshop is very beneficial for groups that want to dive into some practical experience. We use examples and mocks and role-plays, to be able to look at scenarios and practice difficult conversations around these topics. Both the online course and the in-classroom version are very interactive, requiring participants to think thoughtfully and critically about the topics in front of them. Some companies opt to do a combination of both training the majority of the workforce in the online course and then a select number of individuals in the classroom course.

Q5: Is there a version of The Bystander Challenge that doesn’t cover the anti-harassment laws?


There is a version of the Bystander Challenge that doesn't cover all of the anti-harassment and discrimination laws. This is a great option for companies who have already found a training that fulfills that legal requirement, or for companies outside of California who don't necessarily need to complete that requirement. We've highly encourage companies to consider the Bystander Challenge in this instance, because it demonstrates to your workforce and to outsiders that you are doing more than just the minimum requirement when it comes to harassment and discrimination, that you are empowering your employees to be active bystanders who speak up when they see red flags, and that you are creating an environment that prevents harassment from happening in the first place. By having a workforce that knows what to do when they see things that don't feel right. So give us a call to talk about how the Bystander Challenge could empower your company both internally and externally.

Q6: How much does the training cost?


The National Conflict Resolution Center has worked hard to make sure that the Bystander Challenge is priced in a way where it's accessible to companies of all sizes. There are two ways that we structure our pricing. One is for the online course, and one is for in-classroom workshops. For the online course, licenses are outlined as follows. For up to 250 users per year cost the company $5,000. For 251 to 1000 users cost the company $7,500. For 1001 users up to 5000 users cost the company $10,000 for 5001 users up to 10,000 users cost a company $15,000 10,001 to 15,000 users is $20,000. And then anything over 15,000 users is $25,000. And again, those are annual costs for the in-person workshops. The workshops are rated at $3,700 per workshop. Generally, that's for up to 25 participants, although there is some fluidity with that which we can discuss on a customized consultation call. $3,700 is the cost per workshop for one to 10 trainings. If you have more than 10 trainings and under 30 trainings, the cost is $3,000 per workshop. For more than 30 trainings, you're looking at about $2,500 per workshop. That cost includes facilitators, all participant materials and any customization that needs to be done for your workplace or industry.


Call 619-238-2400 x221 or email to book a training now!


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