Carol Brookins has more than twenty years of progressive human resources and employee relations experience in the corporate financial/banking industry to include her primary roles as Vice President of Human Resources and Employee Relations at JPMorgan Chase.
She has conducted and managed investigations of discrimination complaints (filed with federal and state agencies) and partnered with legal counsel, among others, to mitigate workplace issues. Her coaching and consultative support to management and business partners has aided in the prevention and resolution of complex employee matters. Carol’s extensive career in human resources and employee relations include: EEO Case Manager, Employee Relations Manager, Staffing/Recruitment Manager, HR Business Partner, Trainer and Instructional Design Specialist.
At NCRC, Carol is a Lead Trainer specializing in professional and community based workshops that encompass conflict resolution, harassment prevention, diversity and inclusion.