This intensive 32-hour skill-building course, offered four times a year, introduces you to effective mediation techniques through a combination of lectures, simulations and participatory exercises, and meets the standards of the California Dispute Resolution Programs Act.

Curriculum includes:

  • Conflict Theory
  • Stages of Mediated Problem-solving
  • Balancing Power
  • Managing the Negotiation
  • Strategic Communication Skills
  • Handling Emotions and Impasse
  • Mediator Ethics
  • Drafting Agreements
  • Role of Attorneys, Advisors and Dispute Resolution Professionals

Contact us for a customized "Introductory Mediation Skills" workshop brought to your group or organization on-site.


Tuesday, August 07, 2018 to Friday, August 10, 2018Mediator8:30am to 5:00pm $1,150.00 Register
Tuesday, November 06, 2018 to Friday, November 09, 2018Mediator8:30am to 5:00pm $1,150.00 Register