Learn the "tricks of the trade" from mediators highly experienced in using NCRC's mediation model in a variety of actual cases. This interactive course builds on skills learned in Introductory Mediation Skills Training, and introduces new techniques for dealing with impasse, facilitating an effective negotiation between the parties, ethical dilemmas, money issues, high-conflict personalities, and adaptations of the facilitative model in business and legal settings. Supervised one-on-one skill development, individual coaching sessions and feedback are provided by NCRC trainers and mentor mediators.
Contact us for a customized "Advanced Mediation Skills" workshop brought to your group or organization on-site.
*Introductory Mediation Skills Training is a prerequisite for this course
*Applies toward NCRC Mediator Credential curriculum