NCRC: National Conflict Resolution Center

Services for Government Agencies

Facilitation /

Organizational Development

Groups often have to tackle tough problems. Whether your agenda contains contentious issues or complex decision making, the group can benefit from the guidance of a skilled NCRC facilitator. Facilitation helps your group to talk about topics in a way that leads to productive communication and the development of an action plan.

Public Meetings:

NCRC Facilitators’ Skills
  • Stay neutral in a hostile environment
  • Frame incentives for effective participation
  • Develop agendas
  • Deal with angry people
  • Establish meeting ground rules
  • Move beyond impasses

If your organization is a key player in a current public policy issue and thus has defined stake in the outcome of the policy, it is difficult to run a public meeting objectively. Use an NCRC facilitator who has extensive experience in identifying stakeholders and their viewpoints, developing strategic meeting plans, and building consensus through a variety of meeting formats to make the meeting run smoothly and fairly.

The NCRC facilitator can facilitate meetings on those highly emotional issues in which committee members, landowners, environmental agencies, neighborhood coalitions, and others, all have an opportunity to express their opinions. If you want your meeting be a well-run and productive meeting, consider using an NCRC facilitator.

Strategic Planning:

Facilitation Goals
  • Involve key people
  • Plan agendas
  • Set timelines
  • Enhance communication
  • Improve confidence and morale

Is your establishment struggling to implement a new organizational structure? NCRC can provide experienced facilitators to involve key people in developing a plan for phasing to the new structure and ensuring the buy-in of those key individuals. The facilitator leads difficult discussions and assists organizational leadership to plan agendas and set timelines to work toward. Oftentimes a secondary goal is agreeing on a strategy for “selling” the plan to line staff throughout your organization.

Does your executive team need to establish protocols as you undertake a new “mega project.” NCRC facilitators can help your executive teams move from a subject expertise and function orientation to a project-oriented approach. Members of a project team experience working on joint activities designed to enhance communication and improve confidence and morale. Individuals have an opportunity to benefit from “cross-fertilization,” to observe and appreciate different contributions to a team by colleagues from diverse substantive disciplines as well as different cultural and educational backgrounds.

Staff/Board Retreats:

Would your organization benefit from working together across disciplines? NCRC facilitators assist your organization by providing structured problem-solving agendas; leading team-building activities; or creating cross-specialty opportunities for teams to develop comfort working together on joint projects. NCRC facilitators provide opportunities for different professionals within a department to interact and develop understanding about the stresses and opportunities of each assignment and respect for what is required to accomplish specific goals.




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